Click on it to reveal the promotional code box where you can paste your Parallels coupon code. Does Parallels have a return policy?įor most orders, Parallels includes a 30-day refund policy. To request a refund, simply fill out the email request form available on the company website and hit submit note that Parallels does not cover any costs related to return shipping. How do I get help from Parallels' customer support team? Some products may also require specific packaging, parts, and documentation to be included. Upon successfully ordering a Parallels' product, the company gives you exclusive access to its customer support team that you can reach via phone, email, or through their real-time chat system. How Can You Redeem a Parallels Coupon Code? Simply sign in to your Parallels account to get help from a customer service representative.Īccess to their customer support services is valid until the license's expiration. If you have a Parallels promo code to redeem, begin the checkout process. On the second step of this process, labeled "2. Review your order," you'll find a small red checkbox labeled "Check to enter coupon code" in the lower-left corner of the page. Click that checkbox, and a drop-down box appears containing the words "Coupon code." Enter your code into this box, and then check the orange "Apply" button beside it to submit the code. Your total will automatically change to reflect the associated discount.
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You can return most Parallels products for a full refund within 30 days of purchase. To process a return of any online purchase, fill out the provided email request form and submit it to cleverbridge, Parallels' order-processing partner. Parallels will not reimburse you for return shipping costs.
To return Parallels Desktop for Mac, you must mail it back to Parallels with all packaging, parts and documentation included. Returns of the Parallels App Store edition fall under Apple's own return policy, and Parallels cannot issue any refunds for products purchased through the app store.
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